Role Overview
We are looking for a highly organized, reliable, and proactive Accounts Receivable Specialist to manage the manual workflows behind our invoice collection service. This isn't just about sending emails; it's about being the engine that ensures our customers cash flow remains steady. You will handle the day-to-day to-do list of following up on unpaid invoices, navigating complex supplier portals, and maintaining up-to-date data in our systems.
As an early-stage startup, we move fast. We need someone who isn't afraid to speak up when something in our system looks broken.
Core Responsibilities
- Daily Workflow Management: Execute a daily task list of follow-ups for outstanding invoices via email, text, and Slack
- Portal Management: Log into and navigate various supplier portals (e.g., Coupa, Ariba, Taulia) to upload invoices and check payment statuses
- Information Retrieval: Use online resources and internal tools to track down missing contact information for accounts payable departments
- Customer Communication: Provide professional, polite, and clear updates to our customers regarding their unpaid invoices
- System Maintenance: Meticulously check off completed tasks and update our internal system with the latest notes and contact details
- Process Feedback: Actively report bugs, bottlenecks, or inconsistencies you encounter in our workflow to the founding team
Requirements
- Impeccable Reliability: You are someone who shows up every day and completes the queue without needing to be micro-managed
- Written Communication: Excellent English skills. You can write emails that are professional yet firm, maintaining a positive relationship with our customers customers
- Attention to Detail: You treat every decimal point and invoice number as critical data. You hate leaving tasks half-done.
- Speed & Efficiency: You are tech-savvy and can navigate multiple browser tabs, portals, and spreadsheets quickly
- Trustworthiness: You will be handling sensitive financial information; a high level of integrity is non-negotiable
- Willing to work US hours
Preferred Qualifications
- Previous experience working with Finance or Accounting teams
- Direct experience in B2B Cash Collections
- Familiarity with startup environments where processes are still being built
Why Join Us
You will be a vital part of our operations team. While this is a manual role today, your feedback will help us build the automation of tomorrow. We value honesty, hard work, and clear communication.
