Automation and Digital Solutions Engineer

Job Description

• Ensures timely resolution of automation solution issues, performing root cause analysis and implementing corrective and preventive measures.
• Leads solution optimization by assessing the feasibility and suitability of business processes for RPA, workflow automation, and low-code approaches.
• Establish, maintains, and continuously improve automation best practices, coding standards, and design guidelines across RPA, workflow, and low-code solutions.
• Collaborates with business and technical stakeholders to design optimized process flows, balancing simplicity, maintainability, scalability, and performance.
• Designs, develops, test, and deploy: o RPA bots o Workflow automations o Low-code/no-code applications o Supporting scripts and system integrations (e.g., Python, Java)
• Supports or leads automation initiatives in partnership with Project Managers, Product Owners, and RPA Leads, ensuring adherence to timelines, quality standards, and budget.
• Conducts User Acceptance Testing (UAT) and support go-live and hypercare phases.
• Monitors, supports, and continuously improve production automation solutions, ensuring stability, performance, and compliance.
• Identify opportunities to apply AI-enabled capabilities (e.g., document processing, intent detection, smart validations) to enhance automation outcomes.
• Contributes to and adhere to automation governance, security standards, and best practices. Collaborate with global automation and digital teams to share learnings, reusable components, and best practices.
• Maintain and contribute to documentation, knowledge sharing, and enablement activities to strengthen organizational automation maturity.
• Define and promote reusable components, templates, and frameworks to improve consistency, quality, and maintainability of automation solutions.
• Enable and support Junior Solutions Engineers to resolve complex issues through continuous upskilling, cross-skilling, coaching, and mentoring.
• Conducts performance coaching and technical mentoring within the automation team.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, Data Science, Business, or a related field.
• Minimum 3-4 years of experience in automation or digital process development, with hands-on exposure to RPA and workflow-based solutions.
• Experience spanning both low-code/no-code tools and traditional scripting or programming.
• Strong hands-on experience with RPA platforms (e.g., Automation Anywhere, Power Platform, or similar).
• Experience with workflow and orchestration platforms (e.g., Power Platform, Outsystems, or equivalent low-code/no-code tools).
• Practical scripting or development experience in at least one of the following: o Python or Java (preferred) o JavaScript, C#, VBA, or PowerShell
• Experience working with APIs, web services, and integrations (REST/SOAP).
• Exposure to databases and SQL-based systems (e.g., SQL Server).
• Awareness of AI and Intelligent Automation concepts, including: OCR, NLP, and ML models, AI-assisted decisioning & Generative AI or AI services used within automation workflows (hands-on experience is a plus, not mandatory)
• Strong verbal and written communication skills in English, with the ability to explain technical concepts to non-technical stakeholders.
• High level of autonomy, ownership, resilience, and ability to collaborate effectively in cross-functional and international teams.
• Strong analytical, problem-solving, and process-oriented mindset.
• Demonstrated potential to grow into solution design, technical leadership, or automation architect roles.

Additional Information

Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email.