Automation & AI Ops Lead for NOC/SOC

Trends Group, Inc. seeks a seasoned Service Automation Lead to drive automation, integration, and AI-enabled operations for Managed Services, with emphasis on NOC and SOC. You will design scalable automation architectures, oversee cross-functional teams, and ensure secure, auditable workflows across ITSM, SIEM, SOAR, and XDR platforms.

The role demands leadership experience, strategic thinking, and a track record of improving MTTR, productivity, and service quality in multi-vendor environments.