At Finsure, you'll play a key role in supporting top-performing Australian mortgage brokers.
As one of Australia's fastestgrowing mortgage groups, Finsure is known for its robust operational processes, longstanding broker partnerships, and clear career progression opportunities for offshore mortgage professionals. In 2024, the company expanded into New Zealand, bringing its industryleading aggregation services to mortgage advisers across the country.
In 2022, we partnered with our parent company MA Financial Group, opening incredible opportunities for continued global growth. In 2024, Finsure launched in New Zealand, providing aggregation services to mortgage advisers nationwide.
If you already have hands-on experience in Australian mortgages and are looking for a day-shift role with steady workloads, career stability, and opportunities to grow beyond processing, this position is an excellent fit for you.
Job Overview:
We are looking for an experienced Australian Mortgage Loan Processor to support Australian mortgage brokers end-to-end.
If you have worked with ApplyOnline, Australian lender portals, and AU credit policies, this is a stable, long-term opportunity with day shift hours and clear career progression.
Key Responsibilities
Loan Processing & Broker Support :
- Review fact finds, client notes, and loan scenarios
- Prepare and submit loan applications via CRM and ApplyOnline
- Identify missing documents and follow up with brokers/clients
- Ensure accuracy and compliance with lender policies
- Manage valuations, credit conditions, and lender requests
- Provide regular status updates to brokers and clients
Approval & Settlement :
- Review conditional and formal approvals
- Ensure all conditions are met before settlement
- Coordinate discharge authorities for refinances
- Liaise with lenders, solicitors, and settlement teams
- Maintain accurate file notes, documentation, and WIP pipeline
- Meet internal SLAs and service standards
Qualifications & Experience (Must-Have)
- Minimum 3 years experience in Australian residential mortgage processing
- Strong understanding of Australian lender credit policies
- Working knowledge of NCCP, BID, AML/CTF
- End-to-end loan processing experience (lodgement to settlement)
- Hands-on experience using ApplyOnline (required)
- Experience with Australian lender portals
- Exposure to complex loans (self-employed, trusts, multiple securities)
- Understanding of living expenses, servicing, and credit assessment
- Experience using CoreLogic / RP Data or similar valuation tools
- Strong English communication skills (written and verbal)
- High attention to detail and time management skills
Systems & Platforms
- Mortgage CRMs: Infinity, MyCRM, BrokerEngine, Mercury etc..
- Lodgement tools: ApplyOnline, Simpology, LoanApp
- Australian lender portals
- Valuation platforms: CoreLogic, RP Data
- Credit bureaus: Equifax
Who Thrives at Finsure
- Mortgage CRMs: Infinity, MyCRM, BrokerEngine, Mercury etc..
- Lodgement tools: ApplyOnline, Simpology, LoanApp
- Australian lender portals
- Valuation platforms: CoreLogic, RP Data
- Credit bureaus: Equifax
Why Apply for This Role
- Competitive salary package (based on AU mortgage experience)
- Weekends off. Day shift & weekday schedule only
- Hybrid work arrangement
- HMO from Day 1 with 1 free dependent
- 24/7 wellbeing & mental health support
- 13th Month Pay (prorated)
- Fully paid AU mortgage training
- Clear career progression (Senior Processor, QA, Team Lead)
- Modern, spacious office
- Employee referral incentives
- Inclusive, supportive, and professional work culture
- Australian Mortgage Loan Processor
