Drive Seamless Mortgage Approvals for Australian Homebuyers
Bring your Australian mortgage expertise to an Australian MortgageLoan Processor role managing residential loan applications from end to end, including document collection, file preparation, lodgement, approval, settlement, and post-settlement loan maintenance. This position requires demonstrated Australian end-to-end loan processing expertise and the confidence to manage lenders, solicitors, and clients through to a smooth settlement. Build a long-term global career with Emapta, where Top 1% Talent thrives through world-class support, lasting stability, and meaningful career growth. Applicants without Australian mortgage processing experience will not be considered.
Snapshot
Employment Type: Full-time
Work Setup: Permanent Work From Home
Shift: Day Shift, Weekends Off
Salary: PHP 45,000 - PHP 65,000 (based on experience)
Benefits
- Competitive Salary Package
- Day Shift schedule
- Fixed weekends off
- Permanent WFH arrangement
- HMO coverage with free dependent upon regularization
- Paid Australian public holidays after probation
- Company-provided laptop
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
Qualifications
- Minimum 2 years experience in Australian home loan processing (broker side) - mandatory
- Strong knowledge of end-to-end loanprocessing through to settlement, across salaried and self-employed applicants
- Comprehensive knowledge of home loans, investment loans, construction loans, and SMSF financing
- Exceptional attention to detail and a strong commitment to accuracy to prevent rework and rejections
- Excellent verbal and written communication skills in English, across lenders, solicitors, clients and real estate professionals
- Proven ability to manage and coordinate multiple stakeholders and a diverse workload autonomously in a remote setting
- Hands-on experience with at least one CRM or loan platform: Salestrekker, BrokerEngine, Infyniti, MyCRM, Quickli, Mercury, AOL, or FLEX
- Bachelor's degree or equivalent qualification
Responsibilities
- Compile and lodge complete application packages with lenders, ensuring compliance with lender-specific submission requirements
- Loan packaging - preparing statements of advice, NCCP documents (preliminary assessment, credit proposal disclosure), and application forms
- Manage files from lodgement through conditional and unconditional approval, responding to lender conditions and requests
- Liaise with clients, brokers, lenders and solicitors to finalise applications through to settlement
- Speak with assessors to manage and resolve exceptions and escalations
- Data entry for new clients and updating existing client records; collect, index and organise supporting documents and identify gaps
- Request pricing discounts and order valuations
- Prepare post-settlement compliance records for clients advising of the loan breakdown
- Prepare and manage discharges for settlements, and support loan maintenance for the existing loan book
- Monitor applications daily and report on progress
About the Client
Our client is an Australian-based mortgage brokerage supporting working professionals with residential lending solutions. They focus on structured lending strategy, credit advice, and long-term portfolio planning to help clients make informed financial decisions. Their services include home loans, investment lending, refinancing, and equity access, ensuring each finance structure supports clients broader financial goals. Their remote operations team plays a critical role in maintaining service quality, upholding compliance standards, and delivering efficient turnaround times across the business.
Join the Top 1% Talent. A better career. A better life.
Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.
Apply now and experience the difference!
