Drive Australian Homeownership Success Through Precision Lending Support
Advance your global career without leaving home as an AU MortgageLoan Processor supporting Australian residential lending. Build long-term success with Emapta's Top 1% experience for Top 1% talent, where your expertise in preparing accurate, lodgement-ready home loan files directly supports faster approvals, exceptional client service, and the continued growth of a trusted Australian mortgage brokerage.
Snapshot
Employment Type: Full-time
Work Setup: Permanent Work From Home
Shift: Day Shift, Weekends Off
Salary: PHP 45,000 - PHP 65,000 (based on experience)
Benefits
- Competitive Salary Package
- Day Shift schedule
- Fixed weekends off
- Permanent WFH arrangement
- HMO coverage with free dependent upon regularization
- Paid Australian Public Holidays (post-probation)
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
Qualifications
- Minimum 2 years experience in Australian mortgage broker support, or with an Australian bank or non-bank lender (required)
- Strong written and verbal English communication skills
- High attention to detail, particularly in data entry and document organisation
- Comfortable making phone calls to follow up on outstanding documents and lender queries
- Comfortable working with online systems, portals, and spreadsheets
- Ability to manage multiple files and competing deadlines
- Organised, dependable, and able to work independently in a remote setup
- Bachelor's degree or equivalent qualification
Nice to Have
- Prior experience in accounting, lending support, or administrative roles
- Experience with Australian bank and non-bank lenders (e.g. Firstmac, Pepper, Valiant Finance) is valued
- Familiarity with CRM or loan platforms such as Salestrekker, Mercury, BrokerEngine, AOL, or Quickli
Responsibilities
- Request documents from clients and review them for completeness and compliance
- Collect, index and organise supporting documents and identify gaps
- Data entry of client records in the CRM
- Prepare client loan overview excel and Quickli for brokers review
- Request pricing discounts from lenders and order valuations
- Prepare application notes and organise application folders for the processing team
- Call lenders to receive updates on application progress
- Prepare post-settlement compliance records for clients advising of the loan breakdown
- Prepare and manage discharges for settlements
- Process loan maintenance and variation requests, and conduct retention pricing reviews on the existing client book
About the Client
Our client is an Australian-based mortgage brokerage dedicated to helping working professionals achieve their property and financial goals through strategic residential lending solutions. They specialize in home loans, investment property finance, refinancing, equity access, and tailored credit advice, ensuring every lending structure supports long-term wealth creation and financial security. Backed by a highly efficient remote operations team, they combine industry expertise, compliance excellence, and responsive service to deliver a seamless lending experience and consistently high-quality outcomes for clients across Australia.
Join the Top 1% Talent. A better career. A better life.
Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.
Apply now and experience the difference!
