Responsibilities:
- Design and implement governance frameworks
- Develop SOPs, policies or process controls
- Lead process improvement or operational excellence initiatives
- Audit framework, standards, templates
- Manage day-to-day operations
- Follow an audit methodology
- Conduct audits consistently
- Document findings objectively
- Identify process deviations
- Track corrective actions
- Escalate issues appropriately
- Maintain accurate records
- Produce reliable reports
Requirements:
- Bachelor's degree in Human Resources, Business Administration, Industrial Engineering, Psychology, Accountancy, Legal Management, or a related discipline
- Minimum 3 years of demonstrated experience in at least two of the following:
- Designing or implementing governance frameworks
- Conducting operational or compliance audits
- Developing SOPs, policies, or process controls
- Managing compliance monitoring or quality assurance programs
- Developing governance dashboards, KPIs, or executive reporting
- Experience working with cross-functional stakeholders (e.g., Talent Acquisition, Legal, HR, Operations, PMO, or Client Services) to drive governance and process improvements
- Experience supporting regional or global operations is preferred
- Must be amenable to report onsite 100%
- Must be amenable to work in fixed midshift schedule
- Must be amenable to work in VXI Quezon City or VXI Bridgetowne Pasig
