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Description :
Provision, user account management and provide end-user support in Active Directory, Microsoft 365, Zoom, Oracle HRMS, Taleo, Perceptive Content, FloQast and CenterPoint
Conduct industry audits related but not limited to Active Directory, Oracle and other systems supported
Conduct regression testing and UATs
Implement projects and initiatives assigned to the team
Conduct internal training and end-user training
Create/Update management reports, PowerPoint presentations, job-aids, SOPs
What You Bring to the Role
Bachelor's Degree in Computer Science or Information Technology or equivalent
Working knowledge/experience in Active Directory, Microsoft 365, PowerShell scripting, Oracle SQL scripting, Oracle, Taleo and any programming language
Strong analytical skills with a practical approach in problem-solving
Proven ability of interpersonal, team building and communication skills
Excellent time management and organizational skills
Demonstrate a commitment to continuous learning and development with ever changing technology
High level of integrity and judgement
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Job ID: 104896255
