At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Responsibilities may include the following and other duties may be assigned:
- Translate Japanese event descriptions into English (and vice versa) within the complaint database and complete other complaint handling processes as follows;
- Complaint Intake & Assessment and/or
- Complaint Coding & Literature search and/or
- Complaint Determination (including closure of non-complaints events)
- Translation of Event information
- Translate Japanese service reports into English within the complaint database with the support of a Machine Translation tool
- Process the event within the complaint database/system as per instruction
Required Knowledge and Experience:
- Bachelor's degree is a must for this role
- 2 years of relevant experience is preferred. Fresh Graduates with learning agility and experience using MS Office will be considered
- Able to communicate in both English and Japanese (N2 or above certification) as the role will require communication with stakeholders from Japan
- Proficiency in MS Office Tools MS Outlook, Excel, Word, Share point, PDF
- Ability to process data accurately and promptly per instruction
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain, restore health, and extend life unites a global team of 95,000+ passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here
