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Associate, Outbound Loans (Special Handling)

Associate, Outbound Loans (Special Handling)

rcbc bankard services corporation
2-4 Years
  • Posted 19 hours ago
  • Be among the first 10 applicants

Job Description

Job Purpose

  • Responsible for handling, controlling, and overseeing the over-all performance of accounts or specific portfolio assigned.
  • Manages the flow rate of accounts under assigned portfolio through efficient and effective collection follow-ups with the objective of curing these accounts and preventing them from further flowing to higher bucket delinquency.
  • Evaluates and assists loan borrowers in resolving service issues that results to non-payment of accounts.
  • Administers and supervises third party collection agency; facilitates endorsement of accounts to collection agency, conducts review of account handling, ocular visitation to agencies, and audit based on checklist

Job Requirements

  • Graduate of any 4-year business course
  • Preferably with collection or customer service experience in a credit card or any financial services company for at least 2 years
  • Good oral and communication skills and multi-tasking skills
  • Must be computer literate; with knowledge in MS Office

More Info

Job Type:
Industry:
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Key Skills

Collection follow-ups

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