Associate, Loans (Late Stage)

Job Purpose:

• Responsible for managing and effectively monitoring the performance of assigned external collection agencies.
• Evaluates assigned agencies collection strategies to maximize productivity and collection rates.
• Monitors daily performance, provides coaching, and motivates external collectors to ensure target achievement.
• Prepares endorsements and ensures their timely release to collection agencies for necessary collection efforts.
• Controls and monitors various activities of the assigned external collection agencies to ensure adherence to internal policies and procedures as well as external regulations.
• Works closely with relevant internal departments for the speedy and appropriate resolution of client-raised concerns and issues.

Job Requirements

• Graduate of any 4-year business course
• Preferably with at least (2) years experience in handling Collection Operation Experience in managing collections/legal agencies.
• Strong leadership skills, analytical, organized, goal-oriented, and results-driven.
• Proficient in computer applications, with working knowledge of MS Office.