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Manulife

Associate IT Business Analyst

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  • Posted a month ago
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Job Description

The Associate IT Business Analyst will perform improvement opportunities, conducts workflow analysis, prepares recommendations, and facilitates implementation of technology solutions that meet business needs.

Position Responsibilities:

  • Participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships.
  • Production of high-quality business requirements; including but not limited to creation of documentation in various formats including BRD, Data Mapping, User Cases and User Stories.
  • Process modeling and analysis skills including but not limited to process improvements, gap analysis between current and future state along with root cause analysis.
  • Able to explain technical jargon to non-technical/commercial teams.
  • Able to generate and propose business case including identifying cost and business savings for the stakeholders.

Required Qualifications:

  • At least 3 years of BA or consultant experience with Information Technology, Financial Services or Middle and Back-office operations enabling integrated solutions to optimize processes, technology, data etc.
  • Proficient in Microsoft Office Applications (including Visio, Project)

Preferred Qualifications:

  • At least has experience in Agile Methodology is an advantage
  • Excellent negotiating skills and an ability to manage inter-departmental work relationships
  • Must pass current job expectations and meet performance metrics
  • Quick to adapt with proven experience learning new products, technologies and tools
  • Strong influencing skills with ability to make sound recommendations
  • Must have experience working on large scale projects

When you join our team:

  • We'll empower you to learn and grow the career you want.
  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we'll support you in shaping the future you want to see.

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About Company

Job ID: 139924807