Associate Director Delivery Security Tools

We're Hiring | Associate Director – Delivery Security Tools

Location: Bengaluru | Full-Time | 10+ Years

At @Mitigata, you'll lead delivery of the security technologies we deploy for clients — from implementation and integration through steady-state support and renewal — running a team of implementation engineers and making sure every deployment is configured well, adopted, and delivering the protection it was bought for.

About the role:

You'll own implementation of security tools across endpoint, email, identity & PAM, DLP, network, SIEM, and cloud security; lead, hire, and develop implementation/support engineers; plan deployments with clear milestones, change management, and go-live criteria across parallel rollouts; coordinate with OEMs and distributors on escalations, licensing, and support; ensure tools integrate with our AI SOC so telemetry flows into monitoring; run post-deployment health checks and tuning; own support SLAs (time-to-go-live, deployment health, resolution times, renewals); and build runbooks, standard configs, and hardening baselines.

What we're looking for:

10+ years in security engineering or implementation, with 4+ years leading delivery / professional services teams

Hands-on deployment in 3+ of: EDR/XDR, SIEM, email security, IAM/PAM, DLP, firewalls, cloud security

Experience managing OEM relationships and technical escalations

Strong project management across concurrent deployments

Clear, client-facing communication

Nice to have:

OEM certifications from leading security vendors

Systems integrator or MSSP background

ITIL or equivalent service management

Scripting/automation (Python, PowerShell) and cloud certifications

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