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Dbs Bank

ASSOC, Credit Operations Specialist, CBWMO, Group COO

Dbs Bank
Singapore
3-5 Years
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  • Posted 25 days ago
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Job Description

Job Scope:

  • Manage the end-to-end processing of record creation and system updates within the Bank's operating systems, specifically for Secured Loans.
  • Execute disbursement and fee payment processes related to Secured Loans, ensuring accuracy and compliance.
  • Generate and dispatch payment instructions, advice, and customer notification letters.
  • Conduct review and update of system reports on a daily, weekly, and monthly basis to maintain data integrity and operational oversight.
  • Oversee the systematic filing and archival of source reports and media, adhering to established record-keeping policies.
  • Address and resolve inquiries from customers and legal representatives in a timely and professional manner.
  • Contribute to audit preparations, user acceptance testing (UAT), live verification (LV), and system enhancement initiatives.
  • Undertake and manage ad-hoc projects as directed by the Team Manager or Supervisor.
  • Ensure all operational requests are processed accurately and efficiently, meeting established service level agreements and turnaround times.
  • Proactively identify and escalate any discrepancies or deviations to the Team Manager/Supervisor for prompt resolution.
  • Uphold a consistently high standard of service delivery.
  • Provide comprehensive support to the Team Manager/Supervisor, contributing to the seamless operation of the team and department.
  • Collaborate with the Team Manager/Supervisor to propose and implement workflow improvements, identify potential operational risks, and develop effective mitigation strategies.

Candidate Requirements:

  • A degree in Business and Finance, Business Administration, Operations Management, or a related discipline is preferred.
  • A minimum of 3 years of relevant experience within financial institutions, specifically in Secured Loans processing.
  • Familiarity with Process Improvement Toolkits, metrics, and measurement methodologies.
  • A solid understanding of operational risks.
  • Possesses meticulous attention to detail.
  • Proven flexibility and the ability to effectively multi-task and manage diverse roles and activities simultaneously.
  • Proficient in Microsoft Office Suite, with advanced skills in Microsoft Excel and Microsoft PowerPoint.
  • Ability to undertake ad-hoc duties on weekends or outside of standard office hours for activities such as User Acceptance Testing (UAT), Live Verification (LV) testing, and Disaster Recovery (DR) drills.

Location:

DBS Asia Hub

Job:

Operations

Schedule:

Regular

Employee Status:

Full time

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Operations
Employment Type:
Full time

About Company

Dbs Bank

Job ID: 148109201

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Last Updated: 23-05-2026 06:43:05 PM
Homejobs in SingaporeASSOC, Credit Operations Specialist, CBWMO, Group COO

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