Assistant / Sales Manager

Responsibilities

Portfolio

• Properties: Amoy Hotel, The Clan Hotel, Oasia Hotel Downtown, Oasia Hotel Novena.

Professional Representation

• Represent the hotel professionally by upholding proper grooming standards, conduct, and the ability to present the hotel product and services effectively.

Sales Operations

• Daily Activities: Conduct telemarketing, sales calls, hotel visits, entertainment, and virtual presentations.
• Lead Generation: Generate new sales leads/prospects and establish new accounts to grow the client base.
• Client Relations: Foster and maintain relationships with existing clients through sales calls and regular site inspections to maintain loyalty.
• Enquiry Management: Manage leads and enquiries and provide suitable solutions promptly.

Systems & Reporting

• Tools: Be familiar and diligent with various company systems and sales tools (e.g., property management system, CRM, booker loyalty).
• Communication: Provide timely updates to superior and team on activities and market information.
• Analysis: Review account portfolio regularly and present to management to provide analysis of each account and forward action plans.

Compliance & Collections

• SOPs: Compliance with statutory regulations and internal guidelines/SOPs.
• Finance: Follow up with clients whose payments are outstanding and overdue.

Requirements

• Education: Diploma or Degree in Sales and Marketing.
• Experience: Those with relevant experience are welcome to apply.
• Interpersonal Skills: Excellent communication, networking, and organisational skills.
• Technical Skills: Strong negotiation and presentation skills.
• Resilience: Able to work well under pressure in a fast-paced environment.