About company
Avensys Consulting is a trailblazing IT consulting and recruitment firm headquartered in Singapore, with a global footprint across Asia, the Middle East, UK and Australia. Since 2007, Avensys has delivered cutting-edge, technology-enabled business solutions (including Microsoft platforms, AI & analytics, Robotic Process Automation, Cybersecurity, etc.) alongside comprehensive talent acquisition services. With offices in Singapore, Malaysia, Indonesia, Thailand, Vietnam, the Philippines, India, Australia, Saudi Arabia, UAE and the UK, Avensys supports diverse clients and is committed to innovation, integrity and value-driven solutions.
About the job
Job Description Summary:
The primary role of the Assistant Sales Manager are:
a) Generate sales leads and maintain a healthy pipeline of target Strategic accounts.
b) Meet New Business targets in terms of new accounts generated and revenues produced.
c) Oversee and monitor the merchant accounts assigned to him/her, cultivating existing relationships with the aim of securing revenue growth and bringing in new strategic accounts into the portfolio.
The principal function is to increase the market share and profitability of his/her given portfolio as well as those in the assigned districts through relationship management.
The jobholder is required to actively monitor the services and develop relationships with these merchants and maximize new business and cross-sell opportunities and to deepen the merchant relationship.
Experience/Knowledge Requirements
- College graduate. Business, Management or Marketing discipline will be an asset
- 2 years of experience in sales and customer service preferably in credit card related businesses
- Preferably with previous experience in Merchant Acquiring Relationship Management of any Top 100 Philippines corporations.
- He/she should be willing and eager to work closely with the customers to identify and develop their payment processing capabilities, leading to early identification of opportunities for company and better service for customers
- He/she should have a proven record in customer facing service conditions and have dealt with demanding and difficult customers
- Very good English and Filipino communication skills
- Must be based in Pangasinan and willing to travel to Baguio as needed
- Comfortable with a remote work setup and amenable to travel and field work when required
Key Accountabilities
- Manage merchant account profitability and revenue potential and adjust commercial agreements as necessary.
- Identify cross-sell initiatives and maximize company's product suite revenue potential.
- Monitor and supervise pricing and service proposals tailor-fitted to each potential New Account.
- Perform updates to Operations on potential resource allocations specifically on vendor and POS terminal availability.
- Assist Manager in mentoring on company products and special procedures to Sales Executives from time to time.
- Monitor competitor activity within the assigned portfolio and identify threats and possible remedial actions to avert attrition.
- Maintain close personal contact and build rapport with management personnel of merchants that may potentially develop as key accounts through business growth and development of new income streams.
- Strategic visits to merchants that are potentially targeted by competitors.
- Monitor and if necessary, address merchant complaints and requirements whether on head office or outlet level.
- Develop and execute an Account Development Plan to maximize sales and profitability of the assigned portfolio.
- Liaise merchant requirements through the SATs and ensure internal and external service providers comply with agreed SLA's in order to deliver excellent customer service to the merchant base.
- Perform other duties and responsibilities related to this role, as assigned.
- Rationalize POS deployments on existing accounts and ensure maximum revenue returns on allocated resources.
WHAT'S ON OFFER
You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.
To submit your application, please apply online.
Your interest will be treated with strict confidentiality.
CONSULTANT DETAILS
Consultant Name: Nitesh
Avensys Consulting Pte Ltd
EA License: 12C5759
Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys privacy policy.