Job Overview: This role will support the Sales Manager in driving revenue, managing the sales team, and achieving targets. Key responsibilities include training staff, monitoring KPIs, handling customer escalations, developing sales strategies, and overseeing daily operations to ensure high performance and client satisfaction.
Duties and responsibilities:
- Team Leadership & Training: Recruit, train, and mentor sales representatives to meet or exceed quotas.
- Performance Monitoring: Track KPIs, prepare sales reports, and identify areas for improvement.
- Operational Support: Coordinate daily activities, manage schedules, and assist in implementing sales strategies.
- Customer Relationship Management: Resolve complex customer complaints and maintain strong relationships with key clients.
- Sales Strategy Execution: Assist in developing strategies, identifying new business opportunities, and managing promotional activities.
Key Requirements & Qualifications:
- Experience: Proven experience in sales, customer service, and team leadership.
- Skills: Exceptional communication, interpersonal, and problem-solving skills.
- Technical Proficiency: Proficiency with CRM software (e.g., Salesforce) and Microsoft Office Suite.
- Education: Bachelor's degree in Marketing, Business, or a related field
