Job Summary
The External Service Provider (ESP) Coordinator will be responsible in assisting Recovery Officer for managing portfolio of non-performing loan accounts through effective coordination and management of accounts endorsed to external service provider from filing of Extrajudicial Foreclosure up to booking of accounts to ROPA.
Key Responsibilities
- Assists Recovery Officer in monitoring of accounts from filing of Extra Judicial Foreclosure, attendance of auction, securing of Certificate of Sale from courts and annotations of Certificate of Sale
- Prepares ROPA booking advice memo including its attachments and endorses the same to Specialized Accounting. Provides copy to Asset Management Group (AMG)
- Assists Recovery Officer in collation of necessary requirements to proceed dacion
- Ensures timely updating of accounts in ICS (Indus Collection System)
- Ensures timely reply on email and telephone queries both for internal and external clients
- Prepares and submits requests for payment (RFP) for publication fee
Qualifications
- Bachelor's degree in Business, Finance or relevant courses
- At least two (2) years of collections and foreclosure experience in banking or financial institution
- Willing to work onsite in Ortigas
