Assistant Property Manager

Assistant Property Manager (APM)

Position Overview:

We are seeking an experienced Assistant Property Manager (APM) to provide administrative and property management support to an Australian property management team.

The ideal candidate will have at least 9 months of demonstrated Australian and/or New Zealand property management experience, strong communication skills, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

This is a permanent work-from-home position based in the Philippines, supporting Australian property management operations.

Key Responsibilities

• Respond to tenant and landlord enquiries via email and phone in a timely and professional manner.
• Conduct virtual property tours and coordinate property showings.
• Support the tenant onboarding process and ensure required documentation is completed.
• Schedule and coordinate maintenance requests and repairs with vendors and contractors.
• Prepare and send lease agreements and other property-related documentation.
• Update and maintain property listings across relevant platforms.
• Coordinate property inspections, appointments, and showings.
• Perform general administrative duties, including filing, data entry, and record management.
• Assist with rental payment and deposit administration.
• Maintain accurate and up-to-date property records and files.
• Provide additional administrative and property management support as required by the Property Management Team.

Essential Requirements

• Minimum 9 months of Australian and/or New Zealand property management experience.
• Hands-on experience with property management software such as:
• PropertyMe
• Property Tree
• Ailo
• Inspection Express
• Kolmeo
• Proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Proficiency in Google Workspace.
• Experience using Trello, Monday.com, or similar project and task management platforms.
• Excellent written and verbal English communication skills.
• Strong attention to detail and organisational skills.
• Ability to multitask, prioritise workloads, and meet deadlines.
• Ability to work independently while collaborating effectively with an onshore team.
• Reliable internet connection and suitable work-from-home setup.
• Available to start ASAP.

Benefits

• Permanent Work From Home
• 20 paid non-working days per year
• Birthday and anniversary gifts
• Annual retreat and team-building events
• No graveyard shifts
• Direct access to the CEO
• Discretionary Year-End Bonus
• Onshore and offshore leadership and support