Assistant Property Manager
Job Type: Full-Time
Work Hours: Monday to Friday, 9:00 AM to 5:30 PM Pacific Time, with a 30-minute break
Salary: $1000 per month
Job Overview:
We are seeking a detail-oriented and reliable Assistant Property Manager to support day-to-day property operations using AppFolio as the primary property management system. This role is mainly responsible for answering and routing incoming calls, responding to tenant and prospect inquiries, and assisting with leasing and maintenance requests. The ideal candidate is highly organized, customer-focused, and comfortable managing communications and tasks within AppFolio in a fast-paced property management environment.
Key Responsibilities:
- Answer incoming phone calls promptly and professionally; route or forward calls to the appropriate team members as needed
- Serve as the first point of contact for tenant inquiries, providing accurate information or directing concerns accordingly
- Manage leasing inquiries, including responding to prospects, scheduling showings, and supporting the leasing process
- Receive, log, and track maintenance requests; coordinate with maintenance teams or vendors to ensure timely resolution
- Update and maintain accurate records in AppFolio, including tenant notes, work orders, and communications
- Follow up with tenants on open requests to ensure issues are resolved and service standards are met
- Assist with general administrative tasks related to property operations as needed
Required Qualifications:
- Prior experience in property management or a related administrative role preferred
- Experience using AppFolio is required
- Strong verbal and written communication skills, with a professional phone presence
- Highly organized with the ability to manage multiple requests and priorities
- Customer-service oriented with strong problem-solving skills
- Proficient with basic office tools (email, calendars, spreadsheets)
- Ability to work independently and as part of a team
Note: An NBI or police clearance will be required upon acceptance of the job offer.
