Seda Manila Bay is seeking a passionate and service-oriented Assistant Outlet Manager to support the daily operations of our All Day Dining Restaurant and Bar. This role is ideal for a hospitality professional with strong leadership skills and a commitment to delivering exceptional guest experiences while driving operational efficiency and team performance.
Key Responsibilities
- Assist in managing the daily operations of the restaurant and bar to ensure excellent service standards.
- Supervise, train, and motivate team members to enhance performance and guest satisfaction.
- Support revenue goals through effective cost control, inventory management, and upselling initiatives.
- Handle guest feedback and resolve concerns promptly and professionally.
- Ensure compliance with food safety, sanitation, and hotel brand standards.
- Coordinate with Culinary and other departments to ensure seamless service delivery.
Qualifications
- Bachelor's Degree in Hospitality Management, Hotel & Restaurant Management, or a related field.
- At least 3 years of experience in Food & Beverage operations, with supervisory experience preferred.
- Strong knowledge of restaurant and bar operations, guest service, and team management.
- Excellent communication, leadership, and problem-solving skills.
- Proficient in POS systems and operational reporting.
- Flexible to work shifts, weekends, and holidays.