Assistant Operations Manager

Send you resume directly to [Confidential Information] .

*Leadership & Team Management*

- Lead the team from the front by demonstrating and embracing company

culture through all actions, behaviours, and communication

- Lead and support staff in a positive manner, encouraging

accountability and high performance

- Supervise and manage operational staff and subcontractors to ensure

safety, productivity, quality, and performance standards are met

- Hold staff accountable to company standards relating to performance,

safety, quality, attendance, and culture

- Support the General Manager and assist other areas of the business as

required

- Contribute to the ongoing growth and development of the business

*Operations & Scheduling*

- Schedule all jobs to maximise staff utilisation, efficiency, customer

service, and quality outcomes

- Organise and lead weekly operational KPI meetings with the team

- Develop, improve, and streamline processes and systems to increase

efficiency

- Manage incoming phone calls and direct enquiries to the appropriate

team members

- Ensure all staff follow company procedures, protocols, systems,

administration, and reporting requirements

*Job Management*

- Ensure labour hours and materials are correctly allocated to jobs

daily

- Assist Supervisors and Site Supervisors with job management as

required

- Review jobs with Site Supervisors and prepare completed work for

invoicing

- Monitor job progress and ensure job information is accurate and up to

date

- Drive and oversee effective use of the job management system to ensure

maximum value is achieved

*Daily Timesheet Management*

- Ensure labour is allocated against the correct jobs

- Manage penalty rates, on-call allowances, and stand-down timesheet

entries

- Review and approve timesheets for payroll processing

- Ensure staff job notes and photos are recorded correctly

- Ensure staff are checking in and out of jobs as required

- Manage staff leave requests and update scheduling systems accordingly

*Purchase Orders & Administration*

- Manage purchase orders and follow up outstanding items as required

- Track and monitor purchase order status and completion

*Vehicle Management*

- Manage monthly vehicle inspections/checks completed by staff

- Coordinate vehicle servicing, maintenance, and repair requirements

*SiteDocs & Compliance*

- Manage SiteDocs staff requests and scheduled sign-offs

- Ensure required inductions, documentation, and compliance requirements

are completed on time

*Skills & System Requirements*

- High-level competency with computer systems and technology

- Advanced experience using Monday.com

- Strong working knowledge and experience with Ascora

or similar job

management systems

- Strong capability using emails, spreadsheets, and general business

software applications

- Strong organisational skills with attention to detail and the ability

to manage multiple priorities simultaneously