We're looking for a dynamic Assistant Operations Manager to help us scale our network and deliver the best experience for our platform users. This role is perfect for someone who thrives in fast-paced environments, loves building communities, and drives operational excellence.
Duties and Responsibilities:
- Maintain a healthy pipeline of drivers through sourcing, training, and retention.
- Moderate and energize the driver community to ensure top service quality.
- Develop and enforce SOPs and policies to prevent and solve operational issues.
- Lead a high-performing team, track performance metrics, and implement improvements.
Qualifications:
- Degree holder with 2+ years of operational or leadership experience (logistics, on-demand delivery, or ride-sharing preferred).
- Knowledge of mobile and web technologies.
- Strong leadership skills to manage a diverse driver community.
- Passion for community growth and positive impact.
- Ability to prioritize, multitask, and make data-driven decisions without compromising quality.
- Integrity and decisiveness in all situations.
Join us and be part of a team that's shaping the future of on-demand services while making a real impact in the community! If you're ready to lead, inspire, and drive results, we'd love to hear from you!
