Assistant Manager-Travel Desk

About Organization - IGT Solutions Pvt Ltd

IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. We have a global delivery footprint, spread across 19 centres in 11 countries, with 25,000 CX and Technology experts from 35+ nationalities.

Profile Summary:

Key Responsibilities Areas/Job Description:

• Travel Coordination: Handle end-to-end travel arrangements including flight bookings, hotel accommodations, insurance, visas and work permit applications for employees.
• Policy Adherence: Ensure that all travel bookings comply with the company's travel policies and budgetary constraints.
• Vendor Management: Collaborate with travel agents, airlines, hotels, and other service providers to secure the best travel rates and services. Liaise with lay firm for upcoming renewals and case processing.
• Reporting: Maintain accurate records of travel expenditures and prepare reports on travel and visas for budgeting and reconciliation. Process monthly invoices and other compliance reports on regular basis.
• Employee Support: Provide end to end assistance to employees before, during, and after their travel, addressing any concerns, changes, or cancellations.
• Travel Planning: Research and recommend cost-effective, safe, and efficient travel options for employees.

Skills required:

• Strong organizational and multitasking abilities
• Attention to detail and local coordination
• Ability to work under pressure and manage competing priorities
• A proactive attitude with a focus on continuous improvement
• Knowledge of global travel trends and regulations

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

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