Assistant Manager, Key Account

Requirements:

• Diploma or degree in Business, Marketing or a related field
• At least 3 years of Key Account or Consumer Sales experience, preferably in an FMCG environment; exposure to modern trade (drugstores, supermarkets, department stores) is an advantage.
• Strong presentation and communication skills, with the confidence to engage buyers and senior stakeholders.
• Strong interpersonal, negotiation and problem-solving skills.
• Strong analytical skills and a commercial mindset to identify growth opportunities.
• Self-motivated, results-driven team player able to manage multiple accounts and deadlines.
• Proficient in Microsoft Excel and PowerPoint; experience with POS / sell-out data is an advantage.
• Class 3 Driving License
• Any other duties assigned by the Management

Responsibilities:

• To achieve the monthly net sales targets for the assigned accounts in line with the annual budget.
• To manage and track trade fund and promotional spend and support the achievement of business profit for the assigned accounts.
• To build strong, long-term relationships with account buyers and category teams, ensuring their needs are met and promptly resolving any issues or concerns raised.
• To raise brand/product awareness & visibility for Kao's brands at store level by optimising distribution, shelf share, planogram compliance and merchandising opportunities.
• To analyse and evaluate customer account sales trends and specific brand/category performance to identify opportunities that grow revenue, profitability and Kao's share of business, and to guide promotional planning.
• To work closely with Marketing / Trade Marketing to develop and implement innovative and impactful in-store sales promotion and merchandising programmes which will improve visibility and profitability.
• To provide feedback on trade developments and serve as the customer's advocate within Kao to keep the company aligned with its key customers priorities.
• To conduct regular joint business planning and reviews with the assigned customer accounts together with the Senior Sales Manager to improve sales performance and develop Kao's business within the account.
• To undertake regular field visits to monitor stock levels and displays, build store-level relationships, track and report on competitor activities, and gauge consumer purchase patterns.
• To prepare regular sales reports, promotion post-evaluations and account analyses using sell-in, sell-out and POS data.
• To coordinate order forecasting, stock replenishment and new product listings with the accounts and Supply Chain to ensure on-shelf availability.
• To support negotiations with account buyers on trading terms, promotional calendars and new product listings.
• To perform any other duties as assigned by Management.