About Maha Asia
Maha Asia is a specialty chemicals company with more than 50 years of presence in Southeast Asia. We support manufacturers in various industries with a strong focus on sustainability, agility, and long-term partnerships.
Today, Maha Asia operates across 12 countries and 19 offices. We are in the midst of a business transformation—building a people-first, service-centred organisation that is ready for the future.
About the Role:
The Assistant Manager, Client Solutions manages customer relationships, develops sales opportunities, and drives revenue growth within the Beauty, Personal Care, Home Care, and Institutional industries. The role works closely with customers and internal teams to deliver suitable solutions and ensure effective execution.
What You'll Be Doing:
1. Customer Engagement & Relationship Management
- Manage assigned customer relationships through regular engagement, timely response, and consistent follow-up.
- Understand customer requirements and support solution discussions by coordinating with internal teams.
2. Sales Execution & Opportunity Development
- Drive sales execution to achieve assigned targets and support business growth.
- Identify and develop opportunities within existing and new accounts.
3. Solution Delivery & Order Fulfilment
- Coordinate end-to-end solution delivery, ensuring accurate execution of quotations, order processing, and fulfilment.
- Handle customer requirements and resolve operational issues in collaboration with internal teams.
4. Market, Customer & Competitor Insights
- Gather and share customer feedback, market trends, and competitor activities to support business opportunities.
- Maintain working knowledge of the product portfolio and application basics.
5. Process Improvement & Operational Support
- Identify operational gaps and suggest improvements to enhance efficiency and service delivery.
- Ensure compliance with SOPs, commercial guidelines, and internal controls.
What We're Looking For:
- Bachelor's Degree in Chemistry, Chemical Engineering, Cosmetic Science, or another relevant science-related discipline.
- 3–6 years of experience in sales, business development, account management, or technical-commercial roles in Beauty, Personal Care, Home Care, or Institutional industry.
- Good understanding of raw materials and applications in the Beauty, Personal Care, Home Care, and Institutional industries.
- Proven track record in managing customer accounts and supporting revenue growth.
- Exposure to working with cross-functional teams, such as Technical, Marketing and Supply Chain.
- Prior experience in mentoring or guiding junior team members is an advantage.
- Strong customer engagement, consultative selling, and concept-selling skills.
- Ability to manage opportunities, prioritise accounts, and drive conversion.
- Effective coordination and cross-functional collaboration skills.
- Proactive, responsive, and able to manage multiple priorities in a fast-paced environment.
