Oversee daily banquet operations, setups, and service standards.
Coordinate closely with culinary, sales, and events teams to deliver seamless functions.
Manage staffing, training, and team performance.
Ensure compliance with safety, hygiene, and quality standards.
Monitor event profitability, costs, and inventory control.
Act as liaison with clients during planning and on-site execution.
Key operational leader responsible for the planning, coordination, and flawless execution of all banquet and event functions.
This role ensures seamless collaboration between sales, culinary, and service teams, maintaining the high standards expected in both guest experience and event delivery.
The Assistant Director also plays a vital role in staff training, cost control, and upholding quality and safety standards across all events.
maintain operational continuity, client satisfaction, and the reputation of the property as a premier venue for meetings, weddings, and large-scale eventsespecially during the peak season.
Qualifications
Bachelor's degree in Hospitality Management, F&B Management, or related field (Master's degree preferred).
Eight-Ten (810) years of progressive experience in Food & Beverage operations, including multi-outlet or large-scale environments.
Proven leadership ability with a track record of developing high-performing teams.
In-depth knowledge of current F&B trends, wine & beverage programs, and banquet/event operations.
Exceptional guest service and interpersonal skills, with experience handling VIPs and high-profile clientele.
Strong leadership and organizational skills.
Operational excellence and attention to detail.
Client relationship management.
Budgeting and cost control.
Effective communication and coordination.
Problem-solving under pressure.
Team training and motivation.
Knowledge of event logistics and banquet systems (e.g., Delphi)
Proficiency in hospitality management systems (Opera, Micros/Simphony, Delphi, or similar) and MS Office Suite.
Skilled in team development, coaching, and conflict resolution.
Excellent communication and organizational skills.
High adaptability and ability to work in a fast-paced, multicultural environment.
