Assistant Director, Banquet (NUSTAR)

Job Responsibilities:

• Oversee daily banquet operations, setups, and service standards.
• Coordinate closely with culinary, sales, and events teams to deliver seamless functions.
• Manage staffing, training, and team performance.
• Ensure compliance with safety, hygiene, and quality standards.
• Monitor event profitability, costs, and inventory control.
• Act as liaison with clients during planning and on-site execution.
• Key operational leader responsible for the planning, coordination, and flawless execution of all banquet and event functions.
• This role ensures seamless collaboration between sales, culinary, and service teams, maintaining the high standards expected in both guest experience and event delivery.
• The Assistant Director also plays a vital role in staff training, cost control, and upholding quality and safety standards across all events.
• maintain operational continuity, client satisfaction, and the reputation of the property as a premier venue for meetings, weddings, and large-scale events—especially during the peak season.

Qualifications:

• Bachelor's degree in Hospitality Management, F&B Management, or related field (Master's degree preferred).
• Eight-Ten (8–10) years of progressive experience in Food & Beverage operations, including multi-outlet or large-scale environments.
• Proven leadership ability with a track record of developing high-performing teams.
• In-depth knowledge of current F&B trends, wine & beverage programs, and banquet/event operations.
• Exceptional guest service and interpersonal skills, with experience handling VIPs and high-profile clientele.
• Strong leadership and organizational skills.
• Operational excellence and attention to detail.
• Client relationship management.
• Budgeting and cost control.
• Effective communication and coordination.
• Problem-solving under pressure.
• Team training and motivation.
• Knowledge of event logistics and banquet systems (e.g., Delphi)
• Proficiency in hospitality management systems (Opera, Micros/Simphony, Delphi, or similar) and MS Office Suite.
• Skilled in team development, coaching, and conflict resolution.
• Excellent communication and organizational skills.
• High adaptability and ability to work in a fast-paced, multicultural environment.