Assistant Client Services Manager

Responsibilities

• Maintain daily communication and provide timely responses to partners and clients.

• Liaise with cross-functional internal teams to ensure efficient operational flow and resource alignment

• Handle and solve PSP and Key Account clients daily enquiries

• Drive new client acquisitions via cold calls, walk ins, and in-person meetings; and expand customer base

• Assist to plan and execute marketing campaigns, design and logistic arrangements of various types of events

• Prepare regular regional reports to keep track on business performance

• Carry out market research and customer research

Qualifications

• Business development /retail industry experience, and experience in payment platform /bank industry would be advantage

• Understand local culture & local market trends

• Excellent communication, coordination, and presentation skills

• Fast learner with strong ownership, accountability, and drive for results

• Good understanding about WeChat products and ecosystem is a plus