Job Description
Fragomen is looking to hire an
Assistant Business Immigration Manager to join our
Philippines Inbound Immigration team.
Responsibilities
- Advise clients on Philippine immigration regulations, policies, procedures, and compliance requirements.
- Manage a portfolio of Philippines inbound immigration matters for corporate clients.
- Oversee the preparation, filing, and tracking of immigration applications, ensuring accuracy and timely delivery.
- Serve as the primary point of contact and escalation point for assigned clients.
- Build and maintain strong relationships with key client stakeholders, providing timely updates and strategic immigration advice.
- Monitor changes to Philippine immigration regulations and communicate updates to clients and internal teams.
- Lead, coach, and support a team of immigration professionals on day-to-day operations and case management.
- Review casework and provide guidance to ensure compliance with firm standards and immigration requirements.
- Conduct training and mentoring to support team development and performance.
- Manage operational issues, client escalations, and complex immigration matters in a proactive and solution-oriented manner.
- Prepare reports, client communications, presentations, and immigration-related research as required.
- Identify and implement process improvements to enhance efficiency, quality, and client experience.
- Collaborate with internal stakeholders to drive operational excellence and service delivery.
Requirements
- Degree in any discipline; Law, Legal Services, Human Resources, or related fields will be advantageous.
- Must have experience handling Philippines inbound immigration matters.
- Must have prior leadership experience, including team supervision, coaching, mentoring, or people management responsibilities.
- Solid knowledge of Philippine immigration regulations, compliance requirements, and government processes.
- Experience managing a portfolio of corporate clients and providing immigration advisory services.
- Strong client relationship and account management skills.
- Excellent verbal and written communication skills.
- Strong problem-solving skills with the ability to make sound decisions in a fast-paced environment.
- Proven ability to manage escalations and challenging client situations professionally.
- Demonstrated initiative and accountability in resolving client and operational issues.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Commitment to delivering exceptional client service while maintaining confidentiality and professionalism.
- Continuous improvement mindset with the ability to identify opportunities to enhance processes and service delivery.
At Fragomen, we offer excellent training and the opportunity to work alongside knowledgeable professionals and immigration specialists in a collaborative and global environment.
Finding the right person is very important to us. We hope that finding the right place is important to you.
Interested Apply now. Don't forget to include your CV and cover letter.
All offers and/or employment contracts are contingent upon the successful completion of the Firm's pre-employment screening process. This process may include verifying the candidate's identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws. 
