Assistant Account Manager

Assistant Account Manager (PHP 40,000 | Remote | FREE AI Certification)

Anywhere in the Philippines | Remote | Night Shift (12:00 AM - 9:00 AM) | Monday to Friday

ROLE OVERVIEW

As an Assistant Account Manager, you will play a crucial support role in facilitating the policy processing for our clients, enabling a seamless operational flow through the Fulcrum platform. You will be responsible for reviewing policy checks, identifying any discrepancies, and ensuring all necessary updates and endorsements are accurately processed. Your meticulous attention to detail will ensure the delivery of quality outcomes to both clients and account managers.

Your daily workflow will include managing tasks such as loss run pulling and certificate issuance, fostering collaboration with account managers to address policy updates and queries efficiently. This position operates within a night shift framework, allowing for flexibility while ensuring effective communication with teams in various time zones.

You're Likely a Strong Fit If You Have

• Experience in insurance or account management
• Proficiency in using policy processing platforms, specifically Fulcrum
• Strong analytical skills to identify errors or discrepancies
• The ability to efficiently handle high volumes of work

Strong Signals

• Proven ability to problem-solve and ask insightful questions
• A detail-oriented mindset that ensures accuracy in policy checks
• Capacity to work independently while managing collaborative tasks

ABOUT GoTEAM

Founded in 2014, GoTeam is a global outsourcing and AI-enabled operations partner that supports international clients with efficient offshore teams. We pride ourselves on operational excellence and a people-first approach, recognized as a Great Place to Work for five consecutive years.

GoTeam is a People-First Organization

We value our employees growth and wellbeing, providing a supportive environment that encourages collaboration and innovation. Our commitment to people care extends to offering comprehensive benefits and opportunities for personal development.

GoTeam is an AI-Driven Organization

In our mission to empower the next generation with AI, we aim to educate 100,000 Filipinos. Led by founder Matt Kesby, we are dedicated to advancing AI implementation through innovative platforms like Multiplai.tech and aicoaches.com.

About the Company

Operating within the insurance industry, this company provides account management services to clients across various sectors. They focus on delivering policy processing solutions through a structured workflow model, utilizing cutting-edge technology to enhance efficiency. The collaborative delivery structure ensures that all team members contribute effectively to meet client needs.

Benefits of GOTEAM

Accelerate Your Personal Growth

• Company-provided laptop + second monitor
• Industry-best HMO for 1 dependent + extended dependents (200,000 coverage, private room, 10,000 meds reimbursement)
• Option to enroll up to 4 additional dependents via salary deduction
• 1M life insurance coverage
• Membership in GoTeam Sports Club, Yoga, and Wellness Programs

Unlock Your Possibility

• Prorated 5 days Vacation Leave + 5 days Sick Leave upon regularization
• 5 Service Incentive Leave (SIL) days upon first work anniversary (convertible to cash if unused)
• Salary loan access (post-regularization)
• Employee discounts, raffles, and Day-1 welcome gift
• Opportunity to win a trip to Bali through company programs

Live Your Purpose

• Join GoTeam Cares volunteer programs
• 10,000 referral bonus + opportunity to win a trip to Bali
• Monthly gratitude events, team dinners, and leadership talks

Your Family's Benefits

• 24/7 financial, legal, and counseling support (up to 4 family members)
• Free telemedicine consultations
• Virtual family events and prize opportunities

What Happens After You Click Apply

When you click Apply, you'll be taken to Multiplai Interview Room.

Our AI-powered, self-guided interview experience designed to be fair, flexible, and stress-free.

You can start immediately or complete it later at a time that works for you.

You'll need:

• Stable internet connection
• Desktop or laptop
• Headset

You'll answer interview questions at your own paceno live interviewers, no surprise questions, and no pressure. Once completed, the platform generates an AI-assisted summary of your responses, and one of our recruiters will follow up with next steps.

Go Beyond Employment: Build a Future-Proof Career

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