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The Inside Sales Representative is responsible for generating and qualifying leads, managing inbound and outbound sales activities, and supporting the sales team in driving revenue. The role includes prospecting new clients, nurturing opportunities through calls, emails, and digital channels, preparing proposals, and maintaining accurate CRM records. The Inside Sales Representative works closely with the field sales team to schedule meetings, follow up on campaigns, and ensure smooth handover of qualified opportunities to help accelerate pipeline growth.
Description for Internal Candidates
The successful candidate will have 5-10 years experience in a similar role for a large Telecommunications and/or Global Systems Integrators
Has a proven track record in a Sales Administrator role supporting Direct or In-Direct Sales Channels
A self-starter who is familiar with leading Technology OEM / Vendor and Distributors in the IT/ Cybersecurity services industry.
Be the advocate for compliance and sales governance / SOA (Schedule of Authority)
Has experience with working with CRM solutions [knowledge of Oracle CRM is preferred]
Familiar with Quote-To-Bill and Order-To-Bill process
Has basic sales skills; qualification of inquiries for new opportunities and renewals which do not require sales and pre-sales (S/W License & Hardware maintenance)
Responsible for Credit Checks and Client Registration with OEM(s) / Vendor(s) for new clients
Efficient in invoicing for new logos and renewal accounts
Can demonstrate leadership in engaging strategic Partners (OEM(s) / Vendor(s) & Distributors) for quotes and order routing
Perform Lead-Generation liaising with Sales & Marketing teams in the process
Must have strong negotiation skills, resource stewardship and an ability to work independently in a matrix organization across country & region
Deliver profitability through maximizing volume discount, leveraging buying power and lowering logistics charges as well as utilizing product rebates
Ability to work with Commercial team(s) in new OEM / Vendor and Distributor on-boarding
Must have exposure in dealing with Senior Level Professionals
Adept at managing ad-hoc administrative tasks BAU Sales Operations and Inside Sales deliverables.
Ability to manage a demanding workload, balance multiple tasks and switch gears while meeting the Sales organization's priorities (Bookings, revenue and gross margin).
Job ID: 137126581