Team Supervision: Directly supervise and manage a team of Field Sales Representatives within the assigned area, coordinating daily activities to ensure team productivity and effectiveness
Target Deployment: Break down the regional sales targets into individual goals for team members and assign specific territories. Closely monitor progress to ensure the team meets sales and activation targets
Store Visits & Execution: Conduct regular visits to partner merchant stores to check product visibility, POS materials, and ensure that in-store execution aligns with company standards
Training & Enablement: Conduct on-site training and coaching for new sales representatives and store staff on product knowledge, application processes, and selling skills to enhance their performance
Relationship Maintenance: Assist the RSM in maintaining strong relationships with key merchants in the area. Handle basic inquiries from merchants or customers and resolve frontline issues promptly
Market Intelligence: Gather intelligence on competitor activities, promotions, and merchant feedback within the area. Submit regular market intelligence reports to the RSM
Compliance Monitoring: Oversee the sales conduct of team members to ensure all transactions and customer applications strictly comply with company policies and risk control standards
Reporting: Prepare and submit daily/weekly sales reports summarizing team performance, market dynamics, and any issues encountered
Customer Support: Assist in resolving simple customer issues related to installment applications to enhance the overall customer experience
Qualifications:
Education: Associate or Bachelor's degree in Business Administration, Marketing, or a related field
Work Experience:
Minimum 3-5 years of sales experience, with at least 1-2 years in a team leadership or supervisory role
Must have experience in Retail, Consumer Finance, Telecommunications, or FMCG industries. Experience in mobile phone installment or electronics sales is highly preferred
Familiarity with the geographical area and market dynamics of the assigned region. Existing local merchant connections are an advantage
Core Skills:
Good data analysis skills, capable of using Excel for basic data sorting and report generation
Excellent communication, coordination, and problem-solving skills to handle frontline situations independently
Basic training and coaching skills to effectively convey product information to representatives and store staff
Fluent communication skills in English and Filipino
Personal Attributes:
Proactive, strong execution ability, and comfortable with extensive fieldwork and frequent travel
Good resilience under pressure and a strong team player
Possess a valid driver's license and own a vehicle is an advantage
