To support the Area Retail Officer in achieving sales and visibility targets by ensuring excellent in-store execution, stock availability, and effective coordination with store partners, while acting as the companys frontline representative in assigned outlets.
- Monitor and track stock availability in assigned stores and recommend replenishment as necessary.
- Renew product shelf occupancy and ensure visibility of products.
- Arrange in-store displays according to established standards.
- Collaborate with Branch Manager and Stock Analyst to address and resolve concerns and complaints following Organica's customer complaint resolution and escalation protocols.
- Report any issues related to product physical appearance or quality concerns promptly.
- Implement marketing initiatives in assigned stores.
- Submit daily reports promptly. (Submit daily reports on sales, inventory, display, and store issues using company-approved formats and tools.)
- Provide orientation to Pharmacy Assistants and Promodisers regarding products.
- Engage with customers to promote Organica products.
- Maintain positive relationships with customers.
- Conduct competitor analysis and monitor industry developments and trends.
- Perform other related work-related tasks as may be assigned.
- Assist in the achievement of monthly sales and distribution targets in assigned stores.
