Area Operations Manager

About the Company

At Nono's, we believe that leadership goes beyond driving results, it is about shaping culture, building people, and creating environments where Team Members thrive with purpose, excellence, and heart.

About the Role

We are looking for an Area Operations Manager who will serve not only as a business and operations leader, but also as a strong advocate of our values and a culture shaper who helps strengthen the kind of organization we aspire to build. This role oversees stores within an area and plays a critical role in ensuring that operational excellence, people development, guest experience, and values alignment are consistently lived out across the area.

Responsibilities

• Drive sales, profitability, and operational excellence across all stores
• Build and develop high-performing Restaurant Leadership Teams
• Champion exceptional guest experience and hospitality
• Strengthen culture, accountability, and engagement within your area
• Coach leaders not only on performance, but also on character and leadership
• Ensure consistency in standards, systems, food quality, and service execution
• Partner closely with People & Organization in shaping a culture aligned with our values
• Lead with humility, courage, resilience, and compassion especially during challenging moments

Qualifications

• At least 5–7 years experience in multi-unit restaurant or F&B operations
• Strong leadership and mentoring experience
• Proven ability to manage business performance, labor, and profitability
• Good communication and people management skills
• Strong operational and problem-solving capability
• Willing to do fieldwork and frequent store visits

Required Skills

• Strong leadership and coaching capability with experience managing multiple store teams
• Strong business acumen with understanding of sales, labor, productivity, and profitability management
• Excellent operational execution and problem-solving skills
• Highly agile, resilient, and capable of thriving in a fast-paced entrepreneurial environment
• Strong interpersonal and communication skills
• Values-driven leader with passion for people development and guest experience
• Willing to travel frequently across assigned stores and work flexible schedules as needed

Preferred Skills

• Bachelor's Degree in Hospitality Management, Business Management, or related field

At Nono's, we do not just build restaurants — we build people. We are committed to creating an organization where Team Members grow in leadership and character, experience meaningful work, are guided by strong values and purpose, and can become a better version of themselves both at work and in life. Through our culture-building programs, leadership development initiatives, and faith-centered environment, we aim to create workplaces where excellence and purpose go hand in hand. If you are looking for a career where you can lead with impact, grow with purpose, and serve with heart, we would love to meet you.