Champion Fair Reimbursement Across U.S. Healthcare
Build your career around the pursuit of fairer healthcare payments. As an Arbitration Specialist, you'll support U.S. healthcare reimbursement and dispute resolution, combining insurance verification, payer research, and precise documentation. Develop specialized expertise in a growing healthcare field and take your global career further with Emapta.
Your Career at a Glance
- Employment Type: Full-time
- Shift: Night Shift, Weekends Off
- Work Setup: Onsite, Cebu
Exciting Perks Await!
- Day 1 HMO coverage with free dependent
- Competitive Salary Package
- Night differential pay to maximize your earnings
- Prime office location in Cebu (Conveniently accessible by PUVs, with nearby restaurants and banks)
- Fixed weekends off
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used at your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
The Qualifications We Seek
Education & Healthcare Experience
- High school diploma or equivalent
- At least 6 months of experience in insurance verification
- Familiarity with insurance verification processes and healthcare terminology
Technical Skills
- Proficiency in Microsoft Office applications, including Word, Excel, Access, and Outlook
- Strong attention to detail and accuracy
Professional Capabilities
- Professional demeanor and strong work ethic
- Consistent attendance and adherence to assigned work schedules
Your Daily Tasks
Insurance Verification & Follow-Up
- Conduct follow-ups with insurance companies to obtain required information.
- Perform thorough insurance verification using established processes.
- Navigate and utilize multiple insurance portals efficiently.
- Apply healthcare terminology accurately during insurance verification and documentation.
Data Management & Administration
- Enter, update, and maintain accurate data with a minimum typing speed of 40 WPM and 90% accuracy.
- Manage multiple assignments and projects while meeting tight deadlines.
- Organize and prioritize workloads while demonstrating initiative and the ability to work independently.
- Perform other administrative duties as assigned.
Communication
- Communicate clearly and professionally through verbal and written interactions.
About the Client
Our client specializes in healthcare reimbursement and Independent Dispute Resolution, helping U.S. healthcare providers pursue fair payment for out-of-network services. They support physicians, hospitals, health systems, and specialty providers with disputes governed by the No Surprises Act and state regulations. Combining proprietary technology, advanced analytics, regulatory expertise, and data-driven strategies, they manage complex payment disputes at scale, strengthen provider financial outcomes, streamline reimbursement processes, and help healthcare organizations remain focused on delivering quality patient care.
Join the Top 1% Talent. A better career. A better life.
Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia'sBest Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.
Apply now and experience the difference!
