AR and Contracts Officer

About the job AR and Contracts OfficerIf you love the satisfaction of zero variances, this one's yours.

Hi! We're Smartsourcing, and we're hiring a full-time, onsite Accounts Receivable & Contracts Officer. You'll keep every customer account accurate and every receipt where it belongs, from the morning bank file to month-end close.

Where JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu

About The Role

You'll own the daily cash and accounts receivable function for an Australian asset finance business. Each day you'll receipt and reconcile payments across several channels (Ezidebit, Azupay/PayTo, Stripe, and direct deposits), run and check cycle billing, maintain direct debit schedules, and keep customer and contract records current. Each week you'll handle dishonours, collections board updates, and payout figures. At month end you'll prepare the revenue and receivables working papers and balance sheet reconciliations. Processes are established but volumes are high, so the role suits someone process-oriented and accurate who can run recurring tasks with minimal supervision and help improve how they're done.

Key Responsibilities

Daily Receipting & Cash Reconciliation

• Prepare the overnight deposits list from the bank, identify each customer by reference, and confirm with the operations and collections team.
• Post customer receipts into the ERP (Ezidebit upload file and manual postings) and allocate them to the correct contract and invoice.
• Reconcile daily receipts by payment channel (Ezidebit, Azupay/PayTo, Stripe, and direct deposits) to the bank, and reverse failed payments.
• Prepare the daily cash sweep between group bank accounts for approval.
  
  

Billing & Direct Debit Management

• Run and check daily cycle billing, investigate billing differences, and post invoices.
• Raise commitment fee and co-contribution invoices and apply customer deposits.
• Set up and maintain Ezidebit and Azupay direct debit schedules for new contracts, rate changes, and repayment plans.
  
  

Customer & Contract Records

• Create and maintain customer and contract records, including new agreements, variations, renewals, and closures.
• Respond to internal and external queries via the central accounts inbox.
  
  

Dishonours, Collections Support & Payouts

• Identify failed payments, raise dishonour fee invoices, and update the collections board each week.
• Check promised payments on the collections board against receipts and update their status.
• Calculate payout figures (payments and arrears) and raise sales invoices for customer payouts and asset sales.
  
  

Month-End AR Close & Reconciliations

• Prepare the rent revenue working paper and AR provision.
• Prepare the customer deposits working paper.
• Transfer repossessed and sold contract balances to litigation (credit notes) and prepare the AR litigation working paper.
• Own and reconcile the revenue and receivables balance sheet accounts, including aged receivables, receipt clearing accounts, unallocated receipts, and customer deposits.
• Support the month-end AR close.
  
  

Process Documentation & Continuous Improvement

• Help document and improve AR processes, including SOPs, templates, and automation.
• Follow established processes and controls consistently across daily, weekly, and month-end cycles.
  
  

Artificial Intelligence (AI) Readiness and Digital Enablement

• Maintain baseline AI literacy and use approved AI tools responsibly, in line with company policies, data privacy, information security, and client confidentiality obligations.
• Apply sound judgment by validating outputs and avoiding overreliance, ensuring accuracy and accountability in all work delivered.
• Participate in AI readiness trainings and proactively identify opportunities for process improvement through automation and responsible AI integration.
  
  

What You'll Need To Succeed Experience

• At least 2-3 years of accounts receivable experience, including reconciliation
• Experience supporting Australian businesses or working in an outsourced finance team preferred
  
  

Skills & Behaviours

• Proactive and process-oriented, with strong data entry accuracy
• Able to manage recurring daily tasks with minimal supervision
• Strong communication skills
• Understanding of AR controls, reconciliation, and month-end close processes
• Awareness of confidentiality and correct handling of customer and banking information
  
  

Tools

• Microsoft Excel, required
• Familiarity with payment platforms, required; Azupay experience advantageous
• Experience with an asset or fleet ERP system advantageous
  
  

Benefits

Step Into the Smartsourcing Experience

Smartsourcing was created with one mission: to change lives . We're here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fifth year running, we've been recognized as one of HR Asia's Best Companies to Work For. This award isn't just a title--it's a testament to our commitment to making Smartsourcing an incredible place to build a career.

Why You'll Love Working Here

About

At Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That's why we're all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here's just a glimpse of what we offer:

• 5-day Christmas Leave (unwrap real time off)
• Healthcare from Day 1 for you and your family (because healthcare matters)
• Free lunch and barista-crafted coffee daily (we take our caffeine seriously)
• Night shift differential for evening schedules
• Subsidized gym membership and sports wellness clubs
• Smartsourcing Exclusives (deals made just for you)
• Themed BFFs, monthly knockoffs, summer parties
• Community give-back programs and personal development workshops
  
  

We're not just another outsourcing company. We're building something that actually matters here a place where good work meets good culture.

Receipt. Reconcile. Repeat. Apply now.