Appointment Setting Specialist

We are looking for a reliable and organized Appointment Setting Specialist to keep our scheduling operations running smoothly. You will book and track client appointments, follow up with leads by phone, and provide back-end administrative support to our team. The ideal candidate is a confident communicator with strong attention to detail who stays on top of calendars, tracking sheets, and daily reporting.

Key Responsibilities:

• Book client appointments and confirm them with leads and clients
• Track all scheduled appointments and follow up to reduce no-shows
• Make outbound calls to leads as needed
• Maintain accurate and up-to-date tracking sheets and calendars
• Coordinate with agents to schedule and adjust appointments
• Provide back-end administrative support to the team
• Submit daily activity reports

Mandatory Skills:

• Proven experience in appointment setting, scheduling, or a similar administrative role
• Confident outbound calling skills with clear spoken English
• Strong proficiency with calendar tools and spreadsheets (Google Calendar, Google Sheets, Excel, or similar)
• Excellent organization and follow-up discipline
• Reliable, detail-oriented, and able to work independently
• Strong communication skills

Preferred Skills:

• Experience with a CRM or lead management platform
• Background in cold calling, lead follow-up, or customer service
• Experience coordinating schedules for sales agents or field teams
• Familiarity with call and messaging tools such as Zoom, Slack, or VoIP dialers
• Ability to manage multiple tasks and deadlines simultaneously

Why Join Us:

This is a great opportunity to become a key part of a collaborative team where your work directly supports our agents and clients. You will have clear responsibilities, room to grow, and the chance to build a long-term role with us.