Appointment Setter

Commercial Real Estate Outreach Specialist

Job Type: Full-Time

Work Hours: Monday to Friday, 9:00 AM to 5:30 PM Pacific Time, with a 30-minute break

Job Overview:

We are seeking a proactive and results-driven Commercial Real Estate Outreach Specialist to support a Senior Vice President specializing in commercial real estate transactions across Southern California. The role focuses on outbound cold calling, prospecting, and relationship building with commercial property owners to identify potential sales and leasing opportunities and schedule appointments.

The ideal candidate has excellent spoken English, strong communication skills, and experience in cold calling or appointment setting. This role requires consistent daily outreach, accurate CRM management, and the ability to engage property owners professionally. Familiarity with commercial real estate research platforms such as CoStar, LoopNet, and Reonomy, along with skip-tracing tools and CRM systems, is highly desirable.

Key Responsibilities:

• Conduct daily outbound calls to commercial property owners to identify potential selling or leasing opportunities and schedule appointments for the Senior Vice President.
• Contact property owners and nearby businesses to promote new commercial property listings for sale or lease.
• Research commercial properties, ownership records, and contact information using CoStar, LoopNet, county property records, Reonomy, and skip-tracing tools.
• Maintain accurate CRM records of calls, conversations, prospect status, and follow-up activities, ensuring contact lists remain organized and up to date.
• Follow up with prospective property owners according to an established schedule to nurture leads and identify future opportunities.
• Review calling lists against applicable Do Not Call (DNC) lists and comply with relevant telemarketing regulations.
• Submit end-of-day reports summarizing call volume, conversations, prospect responses, and appointments booked.

Required Skills & Qualifications:

• Excellent spoken English, with clear pronunciation, strong fluency, and a natural, professional conversational style. Verbal communication skills are the top priority.
• At least one year of experience in outbound calling, cold calling, telemarketing, lead generation, or appointment setting; real estate experience is preferred.
• Strong interpersonal skills and the ability to build rapport with business owners, handle rejection professionally, and maintain engaging conversations.
• Basic knowledge of commercial real estate terminology, including cap rates, triple-net (NNN) leases, square footage, and sales and leasing transactions, or the ability to learn quickly.
• Experience with CoStar, LoopNet, or Reonomy is highly preferred.
• Familiarity with CRM systems, sales dialers, contact databases, and skip-tracing tools.
• Strong organizational skills, attention to detail, and the ability to manage daily call targets and follow-up schedules independently.
• Understanding of Do Not Call (DNC) requirements and applicable outbound calling regulations.
• Reliable high-speed internet, a quiet workspace, and a quality headset.
• Experience supporting U.S. commercial real estate brokers or property management teams is an advantage.

Note: An NBI or police clearance will be required upon acceptance of the job offer.