Company Description Redtech Solutions Inc. is a growing technology and services company focused on providing practical business solutions to its clients. The organization values efficient processes, reliable customer support, and strong client relationships. Team members are encouraged to contribute ideas, collaborate, and take ownership of their work. Redtech Solutions Inc. offers opportunities for professional development and career growth. The company aims to maintain a supportive and inclusive workplace where individuals can build long-term careers.
Role Description This is a full-time, on-site Appointment Setter role based in Valenzuela. The Appointment Setter will contact prospective and existing clients, present basic information about services, and schedule qualified appointments for the sales team. Daily tasks include making outbound calls, responding to inquiries, maintaining accurate records of conversations, and updating scheduling systems. The role also involves screening leads, confirming appointment details, and coordinating with internal teams to ensure smooth handoffs. The Appointment Setter is expected to meet productivity targets, follow established scripts and guidelines, and provide a professional, courteous experience in every interaction.
Qualifications
- Strong skills in Setting Appointments and Appointment Scheduling, including organizing calendars and managing time slots effectively.
- Experience with Lead Generation and qualifying prospects to support the sales pipeline.
- Excellent Communication skills, both verbal and written, with the ability to convey information clearly and professionally.
- Customer Service experience, with a focus on active listening, problem-solving, and maintaining a positive client experience.
- Comfortable making high volumes of calls and working with targets or performance metrics.
- Ability to work on-site in Valenzuela, with reliability and punctuality.
- Basic computer literacy and familiarity with CRM or scheduling tools is an advantage.
- Previous experience in sales support, call center, or telemarketing roles is beneficial but not mandatory.
