Job Description
As an Appointment Setter, you'll be the first impression—engaging leads, sparking interest, and setting the stage for successful client relationships. With strong communication skills and a results-driven mindset, you turn conversations into opportunities. An Appointment Setter is energized by a dialed-in daily rhythm, competition against their set goals, and a calendar full of qualified, set appointments. Our most successful Appointment Setters are highly conversational and quick on their feet – they know when to follow a dialogue and when to engage, human-to-human, to truly move a conversation and opportunity forward.
Responsibilities
Call the maximum number of leads/prospects to schedule appointments with clients.
Speed to the lead – ensuring all leads are called immediately during set hours.
Qualify appointments based on set criteria to determine readiness, motivation, financing and fit.
Conduct lead follow-ups and nurtures until appointments are set, following database rhythms of various cadences.
Respond to inbound calls, text messages, and emails from prospects.
Follow scripts and sales skills to deliver value propositions and handle objections.
Ongoing sales skill development.
Update the customer relationship management (CRM) system with relevant information after each interaction.
Coordinate and manage the calendar of appointments.
Daily, weekly, monthly and quarterly reporting.
Requirements
Previous appointment-setting experience is required.
Excellent English communication skills (both verbal and written).
Comfortable making phone calls, memorizing, and delivering call scripts.
Strong customer service orientation and listening abilities.
