Appointment Setter - Automotive

We are looking for a warm, personable Appointment Setter to be the first voice sellers hear when they reach out about selling their high-end vehicles. You will call inbound leads from our social media ads, confirm their intent to sell, ask a few qualifying questions, and guide them through sharing photos of their vehicle before connecting them with our senior broker. The ideal candidate is a natural conversationalist who builds trust quickly, keeps every call relaxed and friendly, and keeps meticulous notes in Salesforce.

Key Responsibilities:

• Call inbound leads from our Facebook and Instagram ads who have expressed interest in selling a high-end vehicle
• Open every call with a soft, friendly introduction that puts sellers at ease and makes them look forward to speaking with our senior broker
• Confirm each seller's intent to sell and ask qualifying questions about their vehicle and situation
• Verify and update seller contact details, including phone number and email address
• Prompt sellers to upload photos of their vehicle through our customer portal, sending the link via the text or email buttons in Salesforce
• Update lead records and log clear, detailed call notes in Salesforce after every conversation
• Hand off qualified sellers to a senior broker with complete context so the next conversation starts smoothly
• Work through a high volume of inbound leads while keeping each call personal and unhurried

Mandatory Skills:

• Proven experience in appointment setting, lead qualification, or phone-based sales
• Excellent spoken English with a clear, confident, and friendly phone presence
• Ability to build rapport quickly and keep conversations warm, natural, and low-pressure
• Experience working in a CRM to update lead records and log call notes
• Comfortable handling a high volume of calls while maintaining consistent energy and quality
• Strong written English for accurate, well-organized lead notes
• Reliable, detail-oriented, and able to work independently
• Strong communication skills and the ability to coordinate smoothly with senior team members

Preferred Skills:

• Hands-on experience with Salesforce, including sending texts and emails from lead records
• Background in automotive, luxury goods, or other high-ticket sales
• Experience calling leads generated from Facebook or Instagram ads
• Experience handing off qualified leads to closers, brokers, or account executives
• Familiarity with dialer or VoIP calling tools
• Genuine interest in cars, especially luxury, exotic, or collector vehicles

Why Join Us:

You will be the first point of contact for owners of some truly special vehicles, and your conversations will directly shape the deals our brokers close. We offer a supportive team that values your input, and the chance to sharpen your skills in high-end sales, where great communication really stands out.