Appointment Setter Analyst

Are you ready to make an impact Join Infosys BPM Philippines as an Appointment Setter or Scheduling Lead for our Financial logo in Alabang and jumpstart your career!

Key Responsibilities:

Provide a streamlined scheduling process for all education and enrollment meetings.

Coordinate and schedule meetings that optimize the Retirement Education Specialist's time and travel within their region, and across regions when necessary.

Manage Retirement Education Specialist's calendars at one time with an understanding of how RES travel and workload affects scheduling.

Confirm meeting date/time and content between plan sponsor, Broker, TPA and sales/service team as applicable.

Send meeting confirmation to internal business partners and input all necessary data to calendar and Salesforce.

Send meeting confirmation to external business partners (brokers, sponsor, tpa) and coordinate with Sales Support Team to ensure kits are ordered and delivered timely.

Education and other requirements:

• Minimum experience of 4 years with customer service in the BPO/BPM industry.
• Minimum of 2 years experience handling Schedulers or Appointment Setter as Supervisor or Assistant Manager.
• Bachelor's degree in any course
• With LOMA (Legal Office Management Association) Certification preferred.
• Willingness to work in rotational shifts in our Northgate Alabang facility.

Why Infosys BPM Philippines:

• Quarterly Performance Bonus
• 24 Leaves annually
• Competitive HMO and Life Insurance for the employee and 2 eligible dependents upon hire
• Outstanding career development opportunities and fast track career progression
• Enjoy a fair work-life balance.
• Learning and Development Trainings
• We value Inclusion and Diversity
• Great place to work certified.

We value Diversity, Equity, and Belongingness. Infosys values diversity and belongingness and is committed to the principles of being an equal employment employer. Therefore, Infosys complies with all applicable laws prohibiting discrimination or harassment against any applicant or employee. This prohibition includes without limitation discrimination or harassment based on race, color, gender, national origin, religion, creed, disability, covered veteran status, genetic information, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, marital status, citizenship status, ancestry, and any other personal characteristic protected by applicable law. This also applies to all personnel actions, including but not limited to recruitment, hiring, placement, promotion, transfer, separation, compensation, benefits, training, and education. #Infosys #InfosysBPM #KaInfoscion #GreatPlaceToWork #INFYBPMPhilippines #JoinINFYBPMPhilippines #LifeAtINFYBPMPhilippines