Application Support Specialist (Tech Support)

3-5 Years

Save

Early Applicant

Job Description

Job Description

Troubleshoot and resolve technical issues related to hardware, software, and networking
Install and configure hardware and software applications
Monitor and maintain Cartrack application and systems to ensure their smooth functioning
Collaborate with Global teams to implement and maintain IT projects
Document technical procedures, user manuals, and FAQs
Provide technical support for any IT related matters or issue
Train users on the use of Cartrack applications and hardware
Continuously update technical knowledge and skills

Requirements

Minimum Higher Nitec/Diploma/Bachelor in Computer/Electronic Engineering/Telecommunication/Automotive Engineering or related discipline
Minimum of 3 years experience
Understanding of Telematics is a plus!
Proficient in written and spoken English to handle customer queries
Must have a pleasant personality with high levels of motivation and enthusiasm
Ability to work independently and as part of a team
Willingness to work outside regular business hours as required