Application Support Lead (Oracle Database Operations)

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Summary:

As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your typical day will include collaborating with team members, analyzing system performance, and implementing solutions to enhance operational efficiency. You will also interact with various stakeholders to ensure that the systems function optimally and meet business requirements.

Roles & Responsibilities:

- Expected to be an SME.

- Collaborate and manage the team to perform.

- Responsible for team decisions.

- Engage with multiple teams and contribute on key decisions.

- Provide solutions to problems for their immediate team and across multiple teams.

- Facilitate knowledge sharing sessions to enhance team capabilities.

- Monitor system performance and proactively address potential issues.

- Develop and maintain documentation related to system processes and procedures.

Professional & Technical Skills:

- Required Skill: Expert proficiency in Oracle Database Operations.

- Strong understanding of database management and optimization techniques.

- Experience with SQL and PL/SQL for database querying and manipulation.

- Familiarity with backup and recovery strategies for Oracle databases.

- Knowledge of performance tuning and troubleshooting database issues.

Additional Information:

- The candidate should have minimum 3 years of experience in Oracle Database Operations.

- This position is based at our Manila office.

Minimum 3 year(s) of experience is required