Functional Responsibilities
Monitoring & Maintenance
- Monitor job executions performance 24x7
- Ensure scheduled jobs run successfully and meet SLAs
- Identify and resolve job failures or performance issues
Troubleshooting & Issue Resolution
- Investigate data quality issues and transformation errors
- Debug failed processes and data loads
- Analyze logs and error messages to identify root causes
- Coordinate with development teams for complex issues
Data Management
- Validate data accuracy and completeness after loads
- Perform data reconciliation between source and target systems
- Support data refresh and reload activities
- Operational Support
- Execute ad-hoc data extracts and reports
- Perform routine maintenance tasks (e.g., cleanup, optimization)
- Support production deployments and releases
- Maintain documentation (KB) for processes and procedures
Collaboration & Communication
- Work with business users to understand data requirements
- Coordinate with different technical and business teams
- Provide status updates on incidents and issues
Performance & Optimization
- Monitor system resource utilization
- Assist in tuning jobs for better performance
- Track and report on key metrics and KPIs
List of currently supported tools/platforms
- Informatica
- Datahub
- Kafka
- Nifi
- SAS
- IBM CDC
- SAS
- Looker
- Tableau
- Domo
- Mainframe
- ITSM
Work Set-Up
- Hybrid - Once a month onsite.
- 24/7 Shift schedule
- Rotational shift schedule
