Application Support Engineer

ABOUT DXC

DXC Technology is a Fortune 500 Global IT Services Leader and is ranked at 152. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services that transform global businesses. We deliver excellence for our customers, colleagues and communities around the world.

Accelerate your career and reimagine the possibilities with DXC!

We inspire and take care of our people. Work in a culture that encourages innovation and where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. Leverage technology skills and deep industry knowledge to help clients. Work on transformation programs that modernize operations and drive innovation across our customer's entire IT estate using the latest technologies in cloud, applications, security, IT Outsourcing, business process outsourcing and modern workplace.

SMART FIRST MESSAGING

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.#DXCSMARTFirst

JOB DESCRIPTION

Project Description:

• We are looking for a skilled Application Support professional to join our Team. This role ensures smooth operation of our applications, focusing on Sales Order processes, ticketing, and incident handling. The team operates on a rotational shift schedule to ensure continuous support.

Responsibilities:

Provide day-to-day application support for SWS applications

Troubleshoot and resolve application issues in a timely manner

Monitor system performance and report anomalies

Manage tickets: create, update, and resolve reported incidents

Perform SQL queries, database troubleshooting, and report generation

Collaborate with other support members to ensure continuous service

Document incidents, solutions, and procedures for future reference

Serve as backup support for other team members as needed

Mandatory Skills Description:

AutoSys,

Feedhub,

Unix,

Middleware

Problem-solving skills and attention to detail

Ability to work in a shifting schedule

Strong communication skills for internal and cross-team collaboration

Languages:

• English: C1 Advanced

What awaits you in DXC:

• Health Insurance (HMO) for you and dependents upon hiring
• Life Insurance coverage from day 1 of employment
• 15 - 20 Days Vacation and 15 Days Sick Leave
• Expanded maternity leave up to 120 days and Maternity Benefits
• Expanded paternity leave up to 30 days
• Non-Taxable Allowance (De-minimis)
• Company-sponsored trainings upskilling, and certification
• SMART First Working Arrangements
• Healthy and Encouraging Work Environment
• Recognition and Pay for Performance Culture
• Supplemental Pay (Standby/Shift)
• Retirement Program
• Employee Assistance Program

If you are motivated to deliver excellent results, want to grow your career and make a difference, come join us.

We are DXC.