Application Support Engineer

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

JD for Network Technical Skills: Networking Protocols: Deep understanding of networking principles and protocols, including TCP/IP, BGP, OSPF, and other routing and switching protocols. Networking Devices: Experience in design, implementing, administering, and troubleshooting network infrastructure devices (Cisco, Juniper, Arista etc). Cloud Networking: Hands-on experience with cloud networking solutions, including hybrid/multicloud environments. Proficiency with GCP networking services such as VPC, Cloud Router, Cloud NAT, Cloud Load Balancing, Cloud Interconnect, Cloud DNS, and Cloud Armor. Including understanding of core concepts like virtual networks, firewalls, routing, NAT, load balancing (L7/L4), BGP, DNS resolution, and DDoS protection. Security Protocols: Knowledge of security best practices for securing network resources and experience with security protocols like VPNs, ASA and FirePower. Operating Systems: Experience with Linux and Windows. Monitoring and Logging: Experience with monitoring tools for troubleshooting and performance analysis. Scripting/Automation: Experience with basic scripting for configuration (Linux/Windows) and troubleshooting (Understanding of calling APIs). PacketCapture/Analysis: Experience using techniques such as packet-capture/packet-analysis,load testing, and traffic-path analysis to troubleshoot network-latency, packet-loss and performance issues. Expertise in tools usage WireShark, Tcpdump etc. Web Technologies: Experience in web technologies and troubleshooting (Ex: HTTP/HTTPS, DNS, SSL etc.) Experience: Networking Experience: 3+ years of experience in Networking. Infrastructure Implementation: Experience in implementing both on-premise and cloud based infrastructure. Troubleshooting Experience: +3 years of experience in troubleshooting, diagnosing, and resolving complex issues. Support Experience: Familiarity with support methodologies, case lifecycles, and analytical skills for breaking down issues. Minimum 2 year(s) of experience is required

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

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