Job Description
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Summary: As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your typical day will include collaborating with team members to troubleshoot problems, providing solutions, and ensuring the smooth operation of Oracle Cloud Financials Receivables and Collections. You will also have the opportunity to contribute to discussions aimed at improving processes and enhancing system performance. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Analyze system performance and identify areas for improvement. - Document issues and resolutions to enhance knowledge sharing within the team. - Assist in the development and implementation of best practices for system usage. - Provide training and support to end-users to ensure effective utilization of the system. Professional & Technical Skills: - Required Skill: Expert proficiency in Oracle Cloud Financials Receivables and Collections. - Strong understanding of financial processes and accounting principles. - Experience with system integration and data migration. - Ability to troubleshoot and resolve technical issues efficiently. - Familiarity with reporting tools and data analysis techniques. Additional Information: - The candidate should have minimum 2 years of experience in Oracle Cloud Financials Receivables and Collections. - This position is based at our Manila office. Minimum 2 year(s) of experience is required
