Application Support Engineer

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Summary: As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your day will be dynamic, requiring you to collaborate with various teams to ensure smooth operations and provide effective solutions to complex problems. You will be at the forefront of maintaining system integrity and performance, ensuring that all components function seamlessly to support business objectives. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing and training sessions to enhance team capabilities. - Monitor system performance and proactively address potential issues before they escalate. - Develop and implement best practices for application support and maintenance. Professional & Technical Skills: - Required Skill: Expert proficiency in Microsoft Azure Data Services. - Additional Good To Have Skills: Experience with Databricks Unified Data Analytics Platform. - Strong understanding of cloud computing principles and architecture. - Experience in troubleshooting and resolving application issues in a timely manner. - Familiarity with data integration and ETL processes. - Proficient in scripting and automation to enhance operational efficiency. Additional Information: - The candidate should have minimum 3 years of experience in Microsoft Azure Data Services. - This position is based at our Manila office. Minimum 3 year(s) of experience is required